Our Services
Services — Operational Systems Group (OSG)
OSG helps small and medium businesses remove chaos, reduce waste, and run with clarity.
We offer a simple ladder of services – from getting your foundations in place, to diagnosing what’s really going on, to keeping your operations clean over time.
If you’re not sure where to start, S1 or S2 is usually the best starting point.
Service Ladder:
S1Foundations
S2Health Check
S3Ongoing Support (existing clients)
Starter Services
Fast, focused ways to get structure and clarity in place.
Service — S1
Business Foundations
Foundations / light implementation
From $800 AUD
A practical, done-with-you foundations package that sets up your core workflows, file structure,
tools, and starter documentation so your business can run cleanly from day one – or reset after years of
‘winging it’. We keep it tight: a 1–2 week engagement, 2–3 core workflows, a lean tool stack, and documentation you’ll actually use.
Best If You:
- are starting a new business and want to do it properly
- have messy or non-existent foundations and everything ‘lives in your head’
- want simple, reliable structure before you hire or grow further
Service — S2
Operations Health Check
Diagnostic only
$1,200 AUD
A short, sharp diagnostic of what’s slowing your business down – and what to fix first.
We review 3–5 critical workflows, highlight friction and waste, check your key tools at a high level,
and give you written findings, a prioritised action plan, and a 30-minute findings call to walk you through it.
No implementation – just clear, practical recommendations.
Best If You:
- know things feel clunky but aren’t sure why
- want a second set of eyes on your operations before changing anything
- need a plain-language action plan, not a 60-page report
Ongoing Support (Existing clients)
Keep what we’ve built clean, current, and followed.
Service — S3
Ongoing Operational Support
Existing clients only
From $1,200 AUD every 4 weeks
Reliable monthly operational support to keep your systems tight, your team aligned, and your documentation
current – with clear limits on what’s included. For existing OSG clients, we act as your fractional ops partner,
focusing on the workflows and tools we’ve already set up together: checking how they’re performing, updating SOPs,
supporting your team, and delivering one contained monthly improvement sprint.
Best If You:
- have already worked with OSG on foundations, a Health Check, or an implementation project
- don’t want to slip back into old habits once things are running well
- want a fractional ‘ops person’ to maintain and lightly improve your system without another full-time hire
Not Sure Where to Start?
Start with S1 (Business Foundations) if you need structure. Start with S2 (Operations Health Check) if you want a diagnosis and plan. Or get in touch and we’ll point you in the right direction.