Our Services
Services — Operational Systems Group (OSG)
OSG helps small and medium businesses remove chaos, reduce waste, and run with clarity.
We offer a simple ladder of services — from getting your foundations in place to full operational rebuilds and ongoing support.
If you’re not sure where to start, S1 or S2 are usually the best entry point.
Service ladder:
S1Foundations
S2Health Check
S3Cleanup
S4Rebuild
S5Ongoing Support
Starter Services
These are the fastest way to get structure and clarity in place.
Service — S1
Business Foundations
Set your base
From $800 AUD
Set up the base your business runs on — or reset after years of “winging it”.
Business Foundations organises your core workflows, file structure, tools,
and documentation so you can operate cleanly from day one and grow without chaos.
Best if you:
- are starting a new business
- feel like everything currently “lives in your head”
- want simple, reliable structure before things get busy
Service — S2
Operations Health Check
Diagnosis
$1,200 AUD
A fast, clear assessment of what’s slowing your business down — and exactly what to fix first.
The Operations Health Check maps how work is really happening, identifies bottlenecks and waste,
and gives you a prioritised plan of what to change.
Best if you:
- know things feel clunky but aren’t sure why
- want a second set of eyes on your operations
- need a practical action plan, not a thick report
Deep-Dive Services
These are for businesses ready to fix underlying issues and rebuild properly.
Service — S3
Systems & Workflow Cleanup
Stabilise
From $1,500 AUD
Fix the mess, standardise how work gets done, and stabilise your operations.
Systems & Workflow Cleanup rebuilds your key workflows, cleans up your tools,
and gives you clear documentation your team can actually follow.
Best if you:
- are drowning in manual admin and rework
- have inconsistent ways of doing things across the team
- want your tools, workflows, and documentation to finally line up
Service — S4
Operations Rebuild
Full reset
From $6,500 AUD
A full-system overhaul for businesses that need a clean, scalable operational reset.
Operations Rebuild reconstructs your core workflows, systems, structure, and documentation
so the business can run smoothly and be ready for growth.
Best if you:
- are preparing to scale or hire
- feel like the whole business is heavier than it should be
- want a properly designed operational foundation, not patches
Ongoing Support
Stay clean, current, and consistent as you grow.
Service — S5
Ongoing Operational Support
Partner
From $1,200 AUD every 4 weeks
A fractional operations partner who keeps your systems tight, your team aligned,
and your documentation current. Ongoing Operational Support monitors how your workflows
perform in real life, fixes new friction, and delivers a meaningful improvement each month.
Best if you:
- don’t want to slip back into old habits
- want someone to “own operations” without hiring internally
- value continuous improvement instead of one-off projects
Not Sure Where to Start?
Start with S1 (Business Foundations) if you need structure. Start with S2 (Operations Health Check) if you want a diagnosis and plan. Or get in touch and we’ll point you in the right direction.